AI-Driven Intelligent Student Support
FOR COLLEGES, SCHOOLS AND TRAINING CENTERS
Enhance student-institution communication to improve the quality of student applications, streamline the registration process, and reduce dropout rates with advanced student communication and support solutions.
Limited Student Support
Insufficient support outside regular hours and lack of self-service options.
Losing Students to Competition
High risk of student attrition due to sales agents being overwhelmed by manually managing incoming leads.
Poor Student Follow-ups & Reach
Students often don’t respond to emails, SMS, or unrecognized calls, hindering conversion and registration finalization.
High Registration Abandonment
Students abandoning the registration process or becoming unreachable, preventing timely follow-ups.
Weak Student Engagement & Support
Early cancellations and drop-outs due to poor communication and support during their studies.
Rising HR and Operational Costs
Manual, repetitive tasks that could be automated, driving up costs and reducing efficiency.
Ineffective Communication Methods
Difficulty consolidating student communication on a single platform, leading to confusion and disconnection.
Underutilizing Student Data
Failing to leverage communication data to make informed, strategic decisions for improvement.
A Three-Phase Student Journey Solution
PRE-SALES | ONBOARDING | POST SALES
Pre Sales
Student Marketing & Recruitment
Common Challenges
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Delayed support for career information.
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Ineffective lead handling and no after-hour support.
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Difficulty reaching or following up with prospects.
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Inconsistent sales agent performance and high re-hiring costs.
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Abandoned conversations and emails marked as spam.
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Lack of insights on why prospects didn’t follow through.
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No or inadequate self-service solutions.
The Solution: The Intelligent Student Advisor
An AI-driven platform that boosts student applications by 16% with 24/7 access to support, information, and assistance across multiple channels.
What Is Included
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WhatsApp API with BSP membership and license
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Communication channels: WhatsApp and Webchat
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Personalized AI-powered Virtual Assistant
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LLM (CHATGPT) integration for natural, human-like responses
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Level 1 conversational design, menus, and workflows
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Knowledge base covering institution details, courses, and marketing
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Interactive course information cards
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5 customizable student profiling fields
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Comprehensive data analysis and reporting on chat and sales performance
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Continuous system management, updates, and basic support
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Monthly performance and system reports
Onboarding
Student Registration & Enrolment
Common Challenges
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Inefficient student vetting and selection processes
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High dropout rates due to a complex registration procedure
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Uncertainty about missing or pending requirements
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Challenges in contacting students and following up effectively
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Ineffective document and form submission processes
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Limited self-service options for students to track registration progress
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Lack of clear communication regarding registration requirements
The Solution: The Registration Booster
A student registration support tool that integrates with existing student management platforms, utilizing automation and self-service features to improve registration efficiency by 9%.
What Is Included
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Seamless integration of application and registration processes
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Real-time tracking of onboarding progress
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Automated follow-ups and reminders
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Secure document upload and centralized repository
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Option to modify, update, or cancel course selections
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Customizable onboarding menus and workflows
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Auto-generation of registration form PDFs
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Comprehensive onboarding knowledge base
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Data analysis and reporting on student registration stages
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5 customizable student profiling fields
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Automated post-registration information (dates, venue, etc.)
Post Sales
Student Registration & Enrolment
Common Challenges
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Insufficient 24/7 student support
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Inefficient announcement delivery methods
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Limited repository and resource tools
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Low email open rates
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Restrictions on using WhatsApp for business purposes
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Student disengagement and high early cancellations
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Requirement to log in to a separate platform
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Absence of self-service options
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Ineffective communication tracking and monitoring
The Solution: The Virtual Student Assistant
A student engagement and support solution that lowers early cancellations and dropouts by 4%, while enhancing communication, engagement, and support throughout and beyond their studies.
What Is Included
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Student Event Notifications and Reminders
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Two-way Private Student Support Communication
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Suggestions and Feedback System
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Automated Reminders (e.g., exams, events, etc.)
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Bulk Messaging via WhatsApp with Filters
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Remarketing Tool to Upsell Students
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Appointment Scheduling (for departments)
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Post-Registration Knowledgebase
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Course Feedback and Ratings
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Career Tracking and Support
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5 Additional Custom Student Profiling Fields
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Statistical Reports and Feedback Analysis
