Achieve More with Healthcare Assist
For online healthcare
Redefining Patient Engagement to Accelerate Growth and Scale Your Medical and Wellness Business!
Delayed Responses to Inquiries
Without an automated system, patients often face frustrating delays when booking appointments, seeking treatment advice, or requesting follow-up support, leading to dissatisfaction and lost opportunities.
No 24/7 Availability
Without a virtual assistant, clinics are unable to provide round-the-clock support, leaving patients without assistance during evenings, weekends, or emergencies.
Inconsistent Communication
Variability in the quality and accuracy of information shared by different staff members can create confusion, erode trust, and harm the clinic’s reputation.
Overwhelming Call Volumes
High call volumes overwhelm clinic staff, resulting in extended wait times, missed calls, and difficulty directing patients to the appropriate resources or personnel.
Inefficient Pre-Assessment Processes
Manually handling pre-assessments for treatment plans or cost estimates often delays the patient onboarding process, leaving patients frustrated and clinics struggling to meet expectations.
Limited Access to Personalized Advice
Without automated systems, clinics struggle to provide tailored, real-time guidance, leaving patients feeling unsupported and disconnected from the care they need.
Difficulty Accessing Accurate Information
Patients often find it challenging to get timely and reliable information about their conditions, treatment options, or clinic policies, hindering their ability to make informed decisions.
Inconsistent Follow-Up Practices
Manual follow-up systems are prone to delays and errors, making patients feel neglected and undervalued, and potentially impacting their long-term loyalty to the clinic.
A Two-Phase Patient Journey Solution
PRE-SALES | TREATMENT
Pre Sales
Marketing & Recruitment Process
Common Challenges
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Delayed responses to inquiries and consultations.
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Inconsistent information provided by different staff members.
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Lack of instant image analysis and condition assessments.
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Time-consuming patient information capture and manual processing.
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Ineffective support for consultation and treatment bookings.
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Difficulty in efficiently recommending products based on treatments.
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Poor tracking of customer interactions, follow-ups, and instructions.
The Solution: The Intelligent Customer Sales Agent
An AI-powered interactive assistant designed to improve communication, engagement, and pre-treatment support for prospective patients through automated, personalized, and 24/7 omni-channel customer solutions.
What Is Included
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Communication channels: WhatsApp and Webchat
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Customizable AI-powered Virtual Assistant
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LLM (CHATGPT) integration for natural, human-like responses
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Image recognition and analysis tool for quick assessments
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Level 1 conversational design, including menus and workflows
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Comprehensive knowledge base for corporate, product, and marketing information
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Product and treatment information cards
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5 customizable customer profiling fields
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Chat and sales performance data analysis and reporting
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Continuous system management, updates, and basic support
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Monthly managed service provider (MSP) reports
Treatment
Bookings & Aftercare
Common Challenges
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Patients failing to adhere to pre- and post-treatment instructions.
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Challenges in recommending suitable products for pre- and post-treatment care.
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Errors, delays, and difficulties in scheduling appointments.
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Inconsistent aftercare, follow-ups, and reminders.
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Replacement staff struggling due to insufficient knowledge or training.
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Delayed responses to post-treatment inquiries.
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Increased workload caused by manual processes.
The Solution: The Onboarding & Care Assistant
A sales communication and support tool that seamlessly integrates with e-commerce platforms, utilizing automation, self-service options, and intelligent guidance to optimize the sales process and improve efficiency.
What Is Included
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Integration with booking platform processes
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Progress tracking for bookings
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Automated follow-ups and reminders
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Secure document upload and repository
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Digital patient information form (via WhatsApp or web form)
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Options to modify, update, or cancel treatments
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Self-help menus and workflows for treatment assistance
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Treatment tracking features
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Comprehensive knowledge base for bookings, treatments, and aftercare
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Data analysis and reporting on treatment stages
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5 additional custom fields for customer profiling
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Automated post-treatment information delivery (upselling, promotions, etc.)
The Future of Healthcare Communication and Patient Engagement Has Arrived.
Glowbot Healthcare Assistant
B E N E F I T S
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Access instant assistance anytime, anywhere.
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Upload images and receive fast, accurate online assessments.
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Convenient booking via WhatsApp for easy scheduling.
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Self-service options for customers, promoting empowerment and independence.
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Personalized treatment recommendations tailored to your needs.
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Detailed treatment information cards for informed decision-making.
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Comprehensive product catalog for easy browsing and tracking.
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Product recommendations based on treatments for a more tailored selection.
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Pre- and post-treatment notifications for optimal results.
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Streamlined pre-visit information capture, ensuring compliance.
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Upselling and remarketing campaigns with personalized offers.
CASE STUDY
HEALTH PRODUCT SHOP
Reach Out To Us Today!
Managing a large volume of daily leads for calls, responses, and follow-ups becomes overwhelming.
PROBLEM #1
Managing a large volume of daily leads for calls, responses, and follow-ups becomes overwhelming.
PROBLEM #2
An intelligent virtual sales assistant capable of handling and supporting thousands of leads simultaneously, with accuracy and efficiency.
SOLUTION #1
Round-the-clock, human-like support for health-related issues and product inquiries, available 24/7.
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